Towards a Methodological Framework for the Development and Operation of Smart Product-Service Systems

DS 130: Proceedings of NordDesign 2024, Reykjavik, Iceland, 12th - 14th August 2024

Year: 2024
Editor: Malmqvist, J.; Candi, M.; Saemundsson, R. J.; Bystrom, F. and Isaksson, O.
Author: Paliyenko, Yevgeni; Roth, Daniel; Kreimeyer, Matthias
Series: NordDESIGN
Institution: University of Stuttgart, Germany
Page(s): 851-860
DOI number: 10.35199/NORDDESIGN2024.90
ISBN: 978-1-912254-21-7

Abstract

Enterprises are increasingly adopting smart Product-Service Systems (smart PSS) to enhance their value propositions by integrating smart products with associated data-based services. However, transitioning to smart PSS presents unique challenges, necessitating suitable development approaches. This research aims to bridge this gap by proposing a framework for smart PSS development, synthesized from an analysis of various frameworks, methodologies, and industry insights. This framework supports the integration of hardware, software, and services within a unified business model.

Keywords: Product-Service Systems (PSS), Systems Engineering (SE), Service Oriented Design, Integrated Product Development, Framework

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