Uncertainties Experienced by Suppliers Participating in Customers’ Product Development Projects
DS 130: Proceedings of NordDesign 2024, Reykjavik, Iceland, 12th - 14th August 2024
Year: 2024
Editor: Malmqvist, J.; Candi, M.; Saemundsson, R. J.; Bystrom, F. and Isaksson, O.
Author: Flankegard, Filip; Johansson, Glenn
Series: NordDESIGN
Institution: School of Innovation, Design and Engineering, Malardalen University, Sweden; Department of Design Sciences, Lund University, Sweden
Page(s): 186-195
DOI number: 10.35199/NORDDESIGN2024.21
ISBN: 978-1-912254-21-7
Abstract
This paper explores uncertainties experienced by suppliers involved in their customers’ product development projects. The study introduces a model for classifying different types of involvement, which is used to identify uncertainties and effects across the various types. Empirical data originates from a multiple case study involving four SME suppliers. Four types of uncertainty are identified. These uncertainties stem from both customer and supplier organizations as well as from technology.
Keywords: Product Development, Collaborative Design, Small and Medium Size Enterprise (SME), Case Study