SUSTAINABLE PRODUCT-SERVICE DESIGN IN MANUFACTURING INDUSTRY
DS 77: Proceedings of the DESIGN 2014 13th International Design Conference
Year: 2014
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: Peruzzini, M.; Marilungo, E.; Germani ,M.
Series: DESIGN
Section: DESIGN PROCESSES
Page(s): 955-964
Abstract
The interest of manufacturing enterprises in Product-Service systems (PSS) is growing to achieve new strategic advantages and greater earnings. However, companies still adopt product-centred design processes and lack of methods and tools to handle the relations between tangible and intangible items and manage a multifaceted design process involving multiple stakeholders. In this context, the paper proposes a methodology to support the design of manufacturing of PSS. It is demonstrated by an industrial case study focusing on a service-enhanced mechatronic appliance.
Keywords: product-service design, design for sustainability, user-centred design, lifecycle design, virtual manufacturing enterprise