MODELLING OF PRODUCT-SERVICE SYSTEMS (PSS) BASES ON THE PDD APPROACH
DS 32: Proceedings of DESIGN 2004, the 8th International Design Conference, Dubrovnik, Croatia
Year: 2004
Editor: Marjanovic D.
Author: Weber, C.; Steinbach, M.; Botta, C.; Deubel, T.
Section: DESIGN RESEARCH AND TECHNOLOGY
Page(s): 547 - 554
Abstract
The term “Product-Service Systems” (PSSs) was recently coined for products consisting of material components as well as services (non-material components). They are of increasing interest from a business point of view. Neither in science nor in practice, however, an integrated approach to describe PSSs and the processes to develop them (a “design theory and methodology of PSSs”) exists. In this paper, the authors outline first ideas for a systematic description and integrated development of PSSs. They are based on findings from engineering as well as business administration sciences, the concept of Property-Driven Development (PDD), originally for material products only, presenting a useful framework for the integration of viewpoints.
Keywords: design strategy, services and substantial products, product models, process control