A SUPPORT FOR DESIGN OF USE IN CONSIDERATION OF USE PHASE

DS 77: Proceedings of the DESIGN 2014 13th International Design Conference

Year: 2014
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: Shimada ,S.; Ogata, T.; Ota ,J.; Hara, T.; Kurata, Y.
Series: DESIGN
Section: DESIGN PROCESSES
Page(s): 995-1004

Abstract

Users change design of products/ services in use phase to adapt to their own environment, based on a solution in pre-use phase. This adaptive design can contribute to great improvements in products/services. Thus, this study aims to encourage adaptation by customers through support for design in pre-use phase. We focus on co-design by users with support system for design and propose a methodology to support design in pre-use phase with the case of tourism service. With the supports, users can understand their requirement deeply and can design products/ services with some alternative solutions.

Keywords: service engineering, co-design

Download

Please sign in to your account

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. Privacy Policy.